Reduced Fare Application Guide

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Do you have a Wave account?

Wave is OCTA's fare payment system. Learn more about Wave.

Great! Please enter the email address associated with your Wave account. This will allow us to connect your new reduced fare with your Wave account.

You must create a Wave account before proceeding with the reduced fare application. Please visit the Wave account sign-up page to create an account and then return here and select “Yes” above.

Wave account sign-up

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Requirements for applying in person

Please read the following instructions carefully before visiting the OCTA Store. You must bring all required documents with you to complete the in-person application process.

Instructions

Please review the list of eligible documents below and bring one of them with you when visiting the OCTA Store to apply for a disabled reduced fare status.

NOTE: Eligibility document is only used for verification purposes and will not be retained.

Eligible for approval

OCTA OC ACCESS Reduced Fare Identification Card
Medicare identification card
Service-connected Veteran Identification Card
Braille Institute Identification Card
Persons with disability cards from other agencies
Customer receipt for a Department of Motor Vehicle (DMV) Disabled Persons Placard

Not eligible for approval

Medi-Cal State of California Benefits Card
Cal Optima health care card
Social Security card
Social Security benefits documentation
Doctor’s note
OCTA reduced fare identification eligibility form
Any other form not shown or indicated

What to Know

Applicants will be asked to provide their name, address, birthdate and other information.
A photo of the applicant will be taken during the application process.
Applicants applying in person may be issued their reduced fare status on the same day, depending on their application type.
If you plan to use the Wave mobile app to pay for rides, please download the app, create your Wave account, and set up a virtual Wave card and bring your phone with you. If you need help, the OCTA Store staff will be happy to assist you.
If you currently have a Wave card you would like to link your reduced fare status to, bring that card with you.
If you will require a Wave card, the OCTA Store will be able to issue you a card at no charge during the application process.

OCTA Store

Store Address

600 S Main St
Orange, CA 92868
View on Google Map

Business Hours

Monday - Friday
8:00 a.m. - 5:00 p.m.
View Holiday Schedule

Serviced by OC Bus routes

View schedules:

53, 56, 83, 553

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Requirements for applying by mail

Please read the following instructions carefully before mailing your application. You must submit all required documents with your mail in application.

Instructions

Review the list below to ensure you have one of the eligible documents to apply for a disabled reduced fare status.

NOTE: Eligibility document is only used for verification purposes and will not be retained.

Eligible for approval

OCTA OC ACCESS Reduced Fare Identification Card
Medicare identification card
Service-connected Veteran Identification Card
Braille Institute Identification Card
Persons with disability cards from other agencies
Customer receipt for a Department of Motor Vehicle (DMV) Disabled Persons Placard

Not eligible for approval

Medi-Cal State of California Benefits Card
Cal Optima health care card
Social Security card
Social Security benefits documentation
Doctor’s note
OCTA reduced fare identification eligibility form
Any other form not shown or indicated

Photo Guidelines

Applicants with photos that do not adhere to the guidelines will be denied.

The individual in the photo must be the applicant
Full face only, similar to a passport photo
No hats or sunglasses
Must use a plain white or off-white background only

Acceptable

Unacceptable

What to Know

Applicants will be asked to provide their name, address, birthdate and other information.
Both an eligible document and an acceptable photo of the applicant must be included with the mail in application. See requirements above.
Applicants submitting their application by mail can expect a response within 10-14 business days. Upon approval, your designated Wave card will have your reduced fare status linked to it. If an application is denied, the applicant will receive notification that will include the reason(s) for denial, which they can correct or appeal within 14 days of the date of the denial notification.
If you plan to use the Wave mobile app to pay for rides, please download the app, create your Wave account, and set up a virtual Wave card. Your virtual card number will be required on your application so your reduced fare status can be linked to it.
If you currently have a Wave card you would like to link your reduced fare status to, you will need to enter that card number and pin number on your application.
If you will require a Wave card, you can request one, at no charge, during the application process.

Download the Application Form

Download, print and complete the Disabled Reduced Fare Application form.

Download application form

Mail Your Application

Checklist of what to include:

Your completed application form
A copy of your eligibility document
A photo of yourself

Mail applications to:

OCTA Reduced Fare
PO Box 14184
Orange, California 92863-1584

Requirements for applying by mail

Please read the following instructions carefully before mailing your application. You must submit all required documents your mail in application.

Instructions

Please review the authorization forms below and download the one that applies to you.

NOTE: Eligibility document is only used for verification purposes and will not be retained.

For Doctors Authorization

Authorization form must be completed by your healthcare professional.

Doctor authorization form (PDF)

For Special Education Programs

Authorization form must be completed by a School Psychologist or Special Education Coordinator.

Special education form (PDF)

For Orange County Behavioral Health

Authorization form must be completed by your Care Coordinator or Case Manager.

OC Behavioral health form (PDF)

Photo Guidelines

Applicants with photos that do not adhere to the guidelines will be denied.

The individual in the photo must be the applicant
Full face only, similar to a passport photo
No hats or sunglasses
Must use a plain white or off-white background only

Acceptable

Unacceptable

What to Know

Applicants will be asked to provide their name, address, birthdate and other information.
Both an eligible document and an acceptable photo of the applicant must be included with the mail in application. See requirements above.
Applicants submitting their application by mail can expect a response within 10-14 business days. Upon approval, your designated Wave card will have your reduced fare status linked to it. If an application is denied, the applicant will receive notification that will include the reason(s) for denial, which they can correct or appeal within 14 days of the date of the denial notification.
If you plan to use the Wave mobile app to pay for rides, please download the app, create your Wave account, and set up a virtual Wave card. Your virtual card number will be required on your application so your reduced fare status can be linked to it.
If you currently have a Wave card you would like to link your reduced fare status to, you will need to enter that card number and pin number on your application.
If you will require a Wave card, you can request one, at no charge, during the application process.

Mail Your Application

Checklist of what to include:

Your completed authorization form
A photo of yourself

Mail applications to:

OCTA Reduced Fare
PO Box 14184
Orange, California 92863-1584

Reduced Fare Application Guide

Do you have a Wave account?

Application requirements to apply for disabled reduced fare status

How would you like to apply?

Requirements for applying in person

Instructions

What to Know

OCTA Store

Before you visit the OCTA Store, please note that your reduced fare application will require third party authorization.

Instructions

What to Know

OCTA Store

Before continuing to the online application, please note that your reduced fare approval will require third party authorization.

Instructions

Requirements for applying by mail

Instructions

Photo Guidelines

What to Know

Download the Application Form

Mail Your Application

Requirements for applying by mail

Instructions

Photo Guidelines

What to Know

Mail Your Application

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Reduced Fare Application Guide

Do you have a Wave account?

Yes

No

Application requirements to apply for disabled reduced fare status

How would you like to apply?

Requirements for applying in person

Instructions

What to Know

OCTA Store

Before you visit the OCTA Store, please note that your reduced fare application will require third party authorization.

Instructions

What to Know

OCTA Store

Before continuing to the online application, please note that your reduced fare approval will require third party authorization.

Instructions

Requirements for applying by mail

Instructions

Photo Guidelines

What to Know

Download the Application Form

Mail Your Application

Requirements for applying by mail

Instructions

Photo Guidelines

What to Know

Mail Your Application