How can we help you?
Bus Route Information
Trip information and Fares
Call (714) 636-RIDE (7433)
Bus FAQs
Get answers to some of our most frequently asked questions.
OCTA Paper Pass Refund Request
Complete the form below and submit it to the OCTA Store. Please allow 2–3 weeks for OCTA to review and process your request.
Refund requests must be submitted by October 31.
Customer Relations
By Phone
Speak with a Customer Relations agent at (714) 636-RIDE (7433) ext. 6 Available Monday to Friday from 8:00 a.m. to 5:00 p.m.
Online
Contacts
Frequently used telephone numbers
| Department | Contact Info. |
|---|---|
| ACCESS Service Hearing Impaired (TDD) Questions about eligibility To Listen to The Transit Connection |
(877) OCTA-ADA (628-2232) (800) 564-4ADA (4232) (714) 560-5956 (714) 560-5608 |
| Bus Advertising Information (Vector Media) | (917) 834-0155 OCAds@vectormedia.com |
| Bus Information for How to Ride, Trip Planning and Riders Alerts | (714) 636-RIDE (7433) TTY (714) 636-HEAR (4327) |
| Clerk of the Board | (714) 560-5676 clerkoffice@octa.net |
| Construction Helpline Northern CA or out of State |
(800) 724-0353 (800) 201-0111 |
| Customer Relations | (714) 636-RIDE (7433) ext. 6 |
| Disadvantaged Business Enterprise Program | (714) 560-5621 |
| Fraud Hotline | (877) 315-9918 |
| Lost and Found | (714) 560-5934 |
| Media Inquiries | (714) 560-5713 |
| OCTA Administrative Offices | (714) 560-6282 |
| OCTA Job Line | (714) 560-5027 |
| Purchase a Bus Pass Hearing Impaired (TDD) |
(714) 560-5932 (714) 636-HEAR (4327) |
Employee Drug and Alcohol Records Request
PDF
Contact OCTA
PHONE
BUSINESS HOURS
Monday - Friday
8:00 a.m. - 5:00 p.m.
STREET ADDRESS
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