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Service Area and Hours
Call boxes connect you to a private call center that is available 24-hours a day. Some of the call boxes are located where you won’t find FSP coverage. You can find call boxes on the following routes and locations:
Orange County freeways
Select state highways including: Carbon Canyon Road, Ortega Highway and Santiago Canyon Road.
Please note that some call boxes are removed during the construction process.
If you use a call box because your vehicle is disabled, it is always good to know what to do while waiting for help to arrive. Here are some safety basics recommended by the California Highway Patrol:
If you can, move your vehicle onto the right shoulder out of traffic lanes.
If involved in a traffic collision, move your vehicle to a safe location if possible before exchanging insurance information.
Stay inside your vehicle with your seat belt on until help arrives. If you must exit the vehicle, stay as far away from the roadway as possible.
Use added caution in bad weather since a passing motorist could lose control of their vehicle.