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Frequently Asked Questions

The vanpool program is one that prompts quite a few questions for those who have never participated before so we wanted to try and answer some of the most common ones here.

OC Vanpool is a super carpool comprising groups of riders with common schedules and similar work and home destinations. Riders save money, time and stress on their commute. OCTA also provides a subsidy for this monthly commitment that utilizes vehicles that seat 7 to 15 passengers.

Commuters save money ($200 or more per month is common), time, stress and the environment. Employers who implement programs can strengthen their South Coast AQMD Rule 2202 plans, save money and enjoy increased employee retention and acquisition. All vanpools are required to be American with Disabilities (ADA) compliant. Accessible vehicles are available upon request.

After the OC Vanpool subsidy is applied, the average vanpooler pays about $250 a month but the exact cost depends on the commute miles, number of riders, vehicle type, and fuel and road toll costs. Our vanpool contractors can give you a price quote that will show you the cost per passenger which can include all subsidies you may be eligible to receive.

Park and Ride locations are most convenient. For more information on safe parking locations, please click here.

Our Guaranteed Ride Home program gives vanpool riders employed at eligible worksites two free rides (via reimbursement) home per year in the event of unexpected circumstances. Please note that the Guaranteed Ride Home Program benefits are only available to vanpool participants traveling to worksites enrolled in the program.

You may cancel your vanpool agreement by giving a 30-day advance notice to your vanpool provider and OCTA. Contracts are month-to-month.

If your worksite is Orange County, you will qualify for the OCTA program, but other agencies provide similar programs within their counties.