We appreciate your feedback!
Thank you for participating in the Making Better Connections Study.
We received more than 9,000 responses from outreach efforts, listened to your bus-riding preferences, met many of you in person at our 19 bus ride-alongs and 26 pop-up events at transportation centers, markets and cultural events, and discussed the project with you at three virtual and community meetings and a public hearing.
Contingent on the final approval of the OCTA Board of Directors, the plan will be implemented beginning in early 2023.
Project Schedule
The Making Better Connections project will be a 3-year process, beginning with two years of planning and analysis while the third year will focus on implementation. View the project schedule below to see key milestones and project phases.
Research, Data Collection, and Analysis
July
- Project goal development
- Public engagement planning
September
- Previous planning document review
October
- Branding/naming development
- Paratransit and Flex trends
November
- Fixed-route trend analysis
December
- Origin-destination travel analysis
January 24
- Present program framework and guiding principles to Board and seek approval
- Seek Board approval for implementation of public outreach
January 24 - February 18
- Conduct Phase 1 public outreach
May 23
- Present draft proposed bus restructuring plan to the board
May 23 - July 25
- Conduct Title VI service equity analysis
- Conduct ACCESS impact analysis
- Conduct phase II public outreach
July 25
- Present draft outreach report to Board
- Conduct Public Hearing
August - September
- Make any adjustments to draft plan based on public comments and to mitigate impacts
October 24
- Present final bus restructuring plan, share final outreach report to Board and seek approval
October 2022 - January 2023
Prepare for Service Change, including:
- Develop new schedules for all routes
- Vehicle scheduling and operator work assignments
- Update and create new operating documents (i.e. turning instructions)
- Operator bidding
- GIS staff make changes to route structure
- Bus stop changes
- Fleet assignment
- Review Schedules with Union
- Develop customer communications program
- Launch extensive marketing campaign
October 2022 - January 2023
Prepare for Service Change, including:
- Develop new schedules for all routes
- Vehicle scheduling and operator work assignments
- Update and create new operating documents (i.e. turning instructions)
- Operator bidding
- GIS staff make changes to route structure
- Bus stop changes
- Fleet assignment
- Review Schedules with Union
- Develop customer communications program
- Launch extensive marketing campaign
May - November
- Continue rollout of improvements in response to changes in demand and resource availability