Frequently Asked Questions

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  • Frequently Asked Questions

    The vanpool program is one that prompts quite a few questions for those who have never participated before so we wanted to try and answer some of the most common ones here.

    • A group of five or more people who combine resources to lease a vehicle (seven seats or more) through OCTA’s contracted vanpool vendor and commutes to work together. Participants share a common pickup location, similar work destination and work schedule.

       

    • Commuters save money ($250 or more per month is common), time, stress and the environment. Employers who implement programs comply with government regulations, save money and enjoy increased employee retention and acquisition. All vanpools are required to be American with Disabilities (ADA) compliant. Accessible vehicles are available upon request.
    • Pricing is based on the amount of miles driven, the vehicle selected and additional employer assistance, if offered. Some employers pay 100 percent of the costs and the vanpoolers commute for free. Employer assistance varies by company.
      To increase savings, OCTA provides $400 worth of assistance per month. This represents 30-50 percent of the average lease cost.
      Commuters typically pay $50-$150 monthly including fuel costs. Our vanpool vendor can give you an exact price quote.
    • Park and Ride locations are most convenient. Here is a list.
    • Our Guaranteed Ride Home program gives you two free rides home per year in the event of unexpected circumstances. You’ll never be stranded.
    • You can join an existing one or form a new one. Remember that OCTA is always here to help.
    • You may cancel with a 30-day advance notice. Contracts are month-to-month.
    • If your worksite is Orange County, you will qualify for the OCTA program, but other agencies provide similar programs within their counties.
    • More than 530 vanpools from over 100 employers.
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