Orange County Transportation Authority

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  • Freeway Service Patrol

  • Your friend on the freeways

    Orange County freeways can be stressful in the best of times, but add traffic and a mechanical problem and you could be in dire need of assistance–and a friendly face. Which is where the Freeway Service Patrol (FSP) steps in. We’re a special team of tow trucks that travel Orange County’s freeways during peak commuting hours to help motorists with disabled vehicles. Our job is to keep the freeways moving and reduce congestion by quickly removing disabled vehicles.

    Best of all, FSP services are free to motorists. From a jump start to a gallon of gas, or simply changing a flat tire, our trucks and drivers help people get back on the road. They'll even help take vehicles to a safe location off the freeway without charge.

    The FSP program began in 1992 in cooperation with the California Department of Transportation (Caltrans) and the California Highway Patrol (CHP). The Orange County Transportation Authority manages the program and the CHP provides dispatch, oversees operation of the contracted tow companies, and provides field services whenever law enforcement is required.

    If you have any questions or comments, please contact Motorist Services at MotoristServices@octa.net

    To complete the Freeway Service Patrol customer survey, please visit www.fspoc.net

  • Monday through Friday: 

    6:00 a.m. to 10:00 a.m.

    3:00 p.m. to 7:00 p.m.

    10:30 a.m. to 2:30 p.m. (major congested interchanges and adjacent freeways)

    Saturday and Sunday 9:00 a.m. to 5:30 p.m. South I-5 only
    The FSP does not operate on major holidays.


    Download Map - Available Time of Services

    It is always good to know what to do while waiting for help to arrive. Here are some safety basics recommended by the California Highway Patrol:

    1. If you can, move your vehicle onto the right shoulder out of traffic lanes.
    2. If involved in a traffic collision, move your vehicle to a safe location if possible before exchanging insurance information.
    3. Stay inside your vehicle with your seat belt on until help arrives. If you must exit the vehicle, stay as far away from the roadway as possible.
    4. Use added caution in bad weather since a passing motorist could lose control of their vehicle

    3.8.17

    I wanted to pay compliments to the FSP Operator, who assisted us on Tuesday March 7 at approximately 6:00 p.m. We were driving on the 22 EB freeway near the exit for Glassell when our vehicle broke down. The FSP Operator arrived promptly after our vehicle broke down and assisted us with towing our vehicle to a safe location. We were very pleased with the service, the FSP Operator was very professional and friendly.

    Gerardo B.


    3.3.17

    I would like to give a BIG shout out to my hero, an FSP Operator, for rescuing me yesterday on the 55 freeway!!! I was stalled in the middle lane of the 55 freeway during Friday rush hour traffic. I was a ball of nerves as I was really afraid of someone hitting my car. With all the traffic, honking and semi trucks rushing by...I was waiting for AAA to come to my aid. While I was on the phone with them...waiting anxiously...along came an FSP Operator to save the day! He was so nice and made me feel safe. Within minutes I was off the freeway on surface streets when AAA finally came to help tow me home. The FSP Operator is truly my hero for taking care of this damsel in distress!!

    Michelle K.


    2.20.17

    I had a flat tire on Highway 55 South. I pulled off the highway and within one minute an FSP Operator was there to offer assistance.

    He got the spare out of the trunk, in the rain, changed the tire and put everything back within 30 minutes. That is like NASCAR fast, I never had to get out of the car.

    The FSP Operator is a good man and was very helpful. Lucky to have people out there like him.

    Fred S.


    2.17.17

    The FSP Operator saved the day! I was stuck on the Jamboree exit with cars rushing past me and unable to exit my vehicle or walk anywhere to seek shelter from the rain. The FSP Operator found my car instantly and towed me to a safe location for the both of us where he could give me the gas I need to restart my car. His service was quick, safe, professional and a huge service to me as I needed to get to work.

    Ashley P.


    1.5.17

    I was driving around 8:30 am on Thursday, January 5th on the 405 freeway when my car battery died. I was then assisted by an FSP Operator. He was able to tow my car to safety, where he was able to jump start my battery. I am very thankful for the help. The FSP Operator was very nice and professional.

    Ivan G.


    1.9.17

    I wanted to express my sincere thanks for the service provided by the FSP Operator.

    My wife and I were southbound on the 57 on the shoulder just north of Lincoln at about 12:45 PM with a flat tire. The FSP Operator stopped and saw we had a flat and immediately went to work to change the tire for us. He was very courteous and got us on our way within a very short time.

    We were very impressed with his professional, courteous, and efficient service to us. Many thanks.

    Lloyd M.

    Frequently asked questions

    Because there are always questions, here are some answers to the basic questions we hear the most.

    • What services can the Orange County FSP provide?
    • If your vehicle stops running, the FSP can help by:

      • Offering you a gallon of gas if you ran out
      • Jump start your dead battery
      • Refill your radiator and make minor hose repairs
      • Change a flat tire 
    • What if the FSP can’t get my vehicle running?

      It will be towed from the freeway free of charge to a pre-designated on-street location.

    • If my vehicle is towed to one of these locations, will the FSP help me get to a phone?

      Yes. The FSP will take you to the nearest phone so you can notify a friend, relative or auto club.

    • How will I recognize the FSP?
    • All FSP tow trucks are white with the FSP logo on the doors. Drivers wear blue uniforms and bright yellow-green safety vests with the FSP logo.

    • Are Orange County FSP drivers certified?
    • Yes. Drivers receive their certification only after completing a CHP training program.

    • Can the FSP tow me to a private repair facility?
    • No. FSP only tows vehicles to locations identified by the CHP. The FSP is not permitted to recommend other tow companies or repair facilities.

    • Which freeways do the Orange County FSP patrol?

      Check the map for FSP coverage.

    Click here for Fact Sheet

    Hours

    Monday through Friday: 

    6:00 a.m. to 10:00 a.m.

    3:00 p.m. to 7:00 p.m.

    10:30 a.m. to 2:30 p.m. (major congested interchanges and adjacent freeways)

    Saturday and Sunday 9:00 a.m. to 5:30 p.m. South I-5 only
    The FSP does not operate on major holidays.

    Service Area

    Download Map - Available Time of Services

    Safety Tips

    It is always good to know what to do while waiting for help to arrive. Here are some safety basics recommended by the California Highway Patrol:

    1. If you can, move your vehicle onto the right shoulder out of traffic lanes.
    2. If involved in a traffic collision, move your vehicle to a safe location if possible before exchanging insurance information.
    3. Stay inside your vehicle with your seat belt on until help arrives. If you must exit the vehicle, stay as far away from the roadway as possible.
    4. Use added caution in bad weather since a passing motorist could lose control of their vehicle
    Customer Comments

    3.8.17

    I wanted to pay compliments to the FSP Operator, who assisted us on Tuesday March 7 at approximately 6:00 p.m. We were driving on the 22 EB freeway near the exit for Glassell when our vehicle broke down. The FSP Operator arrived promptly after our vehicle broke down and assisted us with towing our vehicle to a safe location. We were very pleased with the service, the FSP Operator was very professional and friendly.

    Gerardo B.


    3.3.17

    I would like to give a BIG shout out to my hero, an FSP Operator, for rescuing me yesterday on the 55 freeway!!! I was stalled in the middle lane of the 55 freeway during Friday rush hour traffic. I was a ball of nerves as I was really afraid of someone hitting my car. With all the traffic, honking and semi trucks rushing by...I was waiting for AAA to come to my aid. While I was on the phone with them...waiting anxiously...along came an FSP Operator to save the day! He was so nice and made me feel safe. Within minutes I was off the freeway on surface streets when AAA finally came to help tow me home. The FSP Operator is truly my hero for taking care of this damsel in distress!!

    Michelle K.


    2.20.17

    I had a flat tire on Highway 55 South. I pulled off the highway and within one minute an FSP Operator was there to offer assistance.

    He got the spare out of the trunk, in the rain, changed the tire and put everything back within 30 minutes. That is like NASCAR fast, I never had to get out of the car.

    The FSP Operator is a good man and was very helpful. Lucky to have people out there like him.

    Fred S.


    2.17.17

    The FSP Operator saved the day! I was stuck on the Jamboree exit with cars rushing past me and unable to exit my vehicle or walk anywhere to seek shelter from the rain. The FSP Operator found my car instantly and towed me to a safe location for the both of us where he could give me the gas I need to restart my car. His service was quick, safe, professional and a huge service to me as I needed to get to work.

    Ashley P.


    1.5.17

    I was driving around 8:30 am on Thursday, January 5th on the 405 freeway when my car battery died. I was then assisted by an FSP Operator. He was able to tow my car to safety, where he was able to jump start my battery. I am very thankful for the help. The FSP Operator was very nice and professional.

    Ivan G.


    1.9.17

    I wanted to express my sincere thanks for the service provided by the FSP Operator.

    My wife and I were southbound on the 57 on the shoulder just north of Lincoln at about 12:45 PM with a flat tire. The FSP Operator stopped and saw we had a flat and immediately went to work to change the tire for us. He was very courteous and got us on our way within a very short time.

    We were very impressed with his professional, courteous, and efficient service to us. Many thanks.

    Lloyd M.

    FAQ

    Frequently asked questions

    Because there are always questions, here are some answers to the basic questions we hear the most.

    • What services can the Orange County FSP provide?
    • If your vehicle stops running, the FSP can help by:

      • Offering you a gallon of gas if you ran out
      • Jump start your dead battery
      • Refill your radiator and make minor hose repairs
      • Change a flat tire 
    • What if the FSP can’t get my vehicle running?

      It will be towed from the freeway free of charge to a pre-designated on-street location.

    • If my vehicle is towed to one of these locations, will the FSP help me get to a phone?

      Yes. The FSP will take you to the nearest phone so you can notify a friend, relative or auto club.

    • How will I recognize the FSP?
    • All FSP tow trucks are white with the FSP logo on the doors. Drivers wear blue uniforms and bright yellow-green safety vests with the FSP logo.

    • Are Orange County FSP drivers certified?
    • Yes. Drivers receive their certification only after completing a CHP training program.

    • Can the FSP tow me to a private repair facility?
    • No. FSP only tows vehicles to locations identified by the CHP. The FSP is not permitted to recommend other tow companies or repair facilities.

    • Which freeways do the Orange County FSP patrol?

      Check the map for FSP coverage.

    Click here for Fact Sheet

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