Orange County Transportation Authority

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  • OC Bus 360° Fare Adjustments

  • OC Bus 360° Fare Adjustments

    As part of OC Bus 360°, a comprehensive plan to improve and sustain bus service and enhance the customer experience, OCTA has adjusted fares that affect service on fixed-route and express buses.

    Background

    In October 2016, OCTA reduced the day pass fare from $5 to $4 for a six-month promotional period.

    After undertaking a fare study, OCTA proposed additional changes. Stakeholders were invited to provide feedback on these fare changes at three public meetings, a public hearing, and through online and print surveys.

    Following this feedback, OCTA adopted new fare changes. Effective February 12, 2017, the 5-Rides and 7-Day passes will be eliminated and the 200 and 700 series OC Bus Routes will be recategorized and their fares raised. Effective October 8, 2017, fare eligibility requirements will be enforced at point of sale.

    Overview of Adjustments

    Eliminate Underutilized Passes
    Because of low usage, the 5-Rides Pass and the 7-Day Pass will be discontinued on February 12, 2017. OCTA will continue to accept existing passes until February 1, 2018.

    Recategorize Express Service & Increase Fares
    Routes 206, 211, 212, 213 and 216 will be recategorized as intracounty express routes, and will be branded as OC Express. Routes 701, 721, and 794 will continue to operate as intercounty express routes.

    All fares for newly recategorized OC Express Routes and Express Routes will increase; see chart below for details. These changes will affect about 0.5 percent of total boardings. Effective February 12, 2017.

    Enforce Reduced Fare Eligibility Requirements at Point of Sale
    OCTA sells reduced fare passes for seniors and persons with disabilities at retail locations, online, or at the OCTA store without requiring verification of eligibility. Currently, passengers are required to show eligibility at the time they board the bus. To reduce fraud, proof of eligibility for the purchase of any reduced fare media will now be required at the point of sale, as well as when boarding the bus. Effective October 8, 2017.

    Frequently Asked Questions

    Can I use my existing 5-Ride and & 7-Day Passes?
    Yes. You can use your existing 5-Rides and 7-Day Passes until the service change on February 1, 2018.

    What documentation will be needed for reduced fare passes?
    There is no change to the documentation needed when using reduced fare media. The only change is that the documentation will now be required at the point of sale. Learn more about reduced fare eligibility documentation here.

    Will ACCESS fares be changed?
    OCTA is not changing ACCESS fares at this time.

    In addition to express buses, are there other transportation options for longer distances?
    For those traveling to the same destination, vanpools are an alternate transportation option that can save time and money. OCTA assists individuals and businesses in finding existing vanpools and setting up new ones. Find out more about vanpools and how OCTA can help here.

    Where can I get more information?
    If you’d like to speak to someone about these fare adjustments, please call our friendly service reps at (714) 636-RIDE.

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